How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Plumber
Category: Plumbing
Satisfied Customers: 760
Experience:  Residential journeyman plumber, over 20 years experience.
34748161
Type Your Plumbing Question Here...
Jerry is online now

My heating is stuck on full. I have a boiler and a separate

Customer Question

My heating is stuck on full. I have a boiler and a separate water tank.
Submitted: 9 months ago.
Category: Plumbing
Customer: replied 9 months ago.
The heating turns off if the hot water is off, but if the hot water is on the heating is on full - even when switched off. The thermostat does not appear to function.
Expert:  Andrew Smith replied 9 months ago.

Do you have a motorised valve that could be stuck in the open position?

Do you have the boiler details?

Customer: replied 9 months ago.
How do I tell if the valve is stuck?
The boiler is a Potterton Suprema 50L

Related Plumbing Questions