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Jerry
Jerry, Plumber
Category: Plumbing
Satisfied Customers: 760
Experience:  Residential journeyman plumber, over 20 years experience.
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My ecotech plus 624 isn't firing up we have hot water but no

Customer Question

My valiant ecotech plus 624 isn't firing up we have hot water but no heating
Have tried topping up with water
Submitted: 8 months ago.
Category: Plumbing
Expert:  JamesI replied 8 months ago.

It doesnt sound like a pressure issue if your hot water is working, as they use the same pressurised system.

What thermostat or heating controls\timers do you have which control the central heating?

Customer: replied 8 months ago.
Honeywell
Expert:  JamesI replied 8 months ago.

Is that showing a call for heat?

Customer: replied 8 months ago.
Not sure what that means ? It's says 17 and I've set it to 25 degrees
Expert:  JamesI replied 8 months ago.

Do you know what model of honeywell thermostat you have?

Customer: replied 8 months ago.
dt92e wireless room thermostat
Customer: replied 8 months ago.
I've change the batteries just incase
Customer: replied 8 months ago.
I'm just pick my son up from school so I may be a little delayed for 10 mins
Customer: replied 8 months ago.
I'm back
Expert:  JamesI replied 8 months ago.

Ok there should be another box near the boiler, do you know what model that is?

Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  JamesI replied 8 months ago.

The relay BDR91 which is square in shape located near the boiler should have two lights on it, next to a button, can you advise what colour light(s) are shown and if they are flashing?

Customer: replied 8 months ago.
Hi can we continue the discussion??
Expert:  JamesI replied 8 months ago.

Certainly, can you advise what lights are showing on the honeywell receiver?

Customer: replied 8 months ago.
There are no lights ??
Expert:  JamesI replied 8 months ago.

Does the device look like the one here.

Expert:  JamesI replied 8 months ago.

Hi Michael, I havent heard back from you, please let me know if you need any further assistance.

Regards

James

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