How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jerry Your Own Question

Jerry
Jerry, Technician
Category: Pool and Spa
Satisfied Customers: 274
Experience:  Owned and operated retail pool and spa store.
34748161
Type Your Pool and Spa Question Here...
Jerry is online now

I have a Hot Springs Landmark Spa. I completed a system

Customer Question

I have a Hot Springs Landmark Spa.
I completed a system clean and drain down and clean of the whole spa.
I discovered that there has been some leaking into the space underneath.
I opened the inspection panel to find that there is an extensive deposit of what appears to be dried Chlorine. White crystaline powder-like substance..........
I had not noticed any great loss of water so I am confused by this. What can have caused this please?
The hot tub remains empty and disconnected from the mains with the lid down but I do miss it and would like to get it filled and working.
What do you advise please. I live in Hornchurch. Essex.
Submitted: 1 month ago.
Category: Pool and Spa
Expert:  JamesI replied 1 month ago.

Where are you finding the building up, is in below one of the jets, the filters, could it have come from the heater\pump?

If you had a small drip over time you would find a build up of chlorine as this would be left as the water evaporated, my guess is the water is leaking from the skimmer as if you have shock dosed the pool a lot would have gone done the skimmer.

If you can please upload a photo of what your seeing.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Plumberpro

    Plumberpro

    Plumber

    Satisfied Customers:

    40
    Fully qualified plumbing , heating and gas engineer 20 years experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    40
    Fully qualified plumbing , heating and gas engineer 20 years experience
  • http://ww2.justanswer.com/uploads/MA/MarkAYng/2011-1-15_16358_Markcameo2008b.64x64.jpg MarkAYng's Avatar

    MarkAYng

    Handyman

    Satisfied Customers:

    0
    Knowledgeable in home, electrical and small appliance repair.
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Home Improvement Enthusiast

    Satisfied Customers:

    332
    Electrical contractor's license
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Electrician

    Satisfied Customers:

    110
    Full time electrician in the USA for over 20 years. Verified USA JustAnswer Electrical Expert for approximately 7 years.
  • http://ww2.justanswer.com/uploads/AM/amesnch/2016-12-2_8571_jamesski.64x64.jpg JamesI's Avatar

    JamesI

    Developer

    Satisfied Customers:

    55
    I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.
  • http://ww2.justanswer.com/uploads/FI/fixer2013/2013-7-25_141045_myalbumsspare029.64x64.jpg fixer2013's Avatar

    fixer2013

    Handyperson

    Satisfied Customers:

    43
    I am able to supply most answers for DIY projects, as I have many years experience