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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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DCP J315W printer .

Customer Question

My laptop has stopped recognising my DCP J315W printer.


The printer is on the control panel but not on the network


 

Submitted: 4 years ago.
Category: Printers
Expert:  Sowrav D. replied 4 years ago.
Hi,
Thanks for posting your question ,My name is Sowrav I will try to help you today.

Do you mean to say, that your printer cannot find the router, when you try to reconnect ?

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