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Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 9526
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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just set it up and trying to print for first time, but every

Customer Question

just set it up and trying to print for first time, but every time i try and print using my wifi it looks like i'm trying to send a fax?
Submitted: 3 years ago.
Category: Printers
Expert:  Russell H. replied 3 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please clarify your problem:
- At what stage of the installation (to print wirelessly) have you arrived at this point? past the end of the install, and the printer unhooked from the computer?

- Where does it indicate trying to send a fax?

I strongly suggest that you double-check as to which 'printer' you have selected. Sometimes a printer model (such as this Canon PIXMA-line printer) installs more than one 'printer [-and fax!]' selection or 'icon', and you may have selected the 'print to fax' selection or icon, instead of the print selection or function.

That is, you need to go to
Start - Control Panel - Devices and Printers (or 'Printers and Faxes' in older Windows versions), and check that the big green (or in older ones, big *black*) check-mark is on the printer function icon, rather than on the 'fax' or 'print to fax' function icon. The check-mark signifies the default printer, and the default printer can be re-set from Devices and Printers (or 'Printers and Faxes') if that's the problem.

(Otherwise, the problem would be that you selected the print-to-fax function/icon/selection rather than the printer-as-printing device selection, when you went to print to the wireless printer.)

If the problem is otherwise, I am open to that and have advice to offer on the matter... but I want to make sure that the above-mentioned simple problem, isn't (or, is?...) the problem.



- If there is anything lacking in this answer, please " Reply " letting me know, and I will try to improve upon my answer.
- If this is the Answer that helps with the issue, then rating my Answer positively would be appreciated.

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