306 message is appearing on the computer. It seems to be starting to print, and an 'in progress' message is showing on printer but then nothing happens and the 306 one comes up.
It's 10.7.3 on the Mac.
And I ran the install disc before. It is showing up as installed etc.
Doesn't always make noise, but several times it has, as if paper is starting to load. But the screen on the printer shows 'processing..please wait momentarily'.
I had a Lexmark printer working before this...have removed it now (I think!) in case it was causing problems.
The printer is wired to my network, I think, but I've been trying lots of things, so not entirely sure. I pressed the code straight into the machine (printer) anyway and it showed as connected
Do I find the IP address on the printer...if so it is 192.168.1.103
I've been trying to print a Word doc, but a text one doesn't work either.
I can try to set up on another laptop, but not till this evening.
Well... I think I should Opt Out, though I recommend (despite a certain seeming waste of time involved) trying to install the printer as a USB-connected / 'local' printer as a test, instead. On your current computer, that is.I hope the next Expert who takes up this case has better advice for the case. (And no, I haven't cut off communication with you... I have just opened the case to others here for further advice or better advice than mine, if they will offer it.)
thank you. I have now managed to print from my husband's PC - so obviously not a printer problem - but am still not managing to get anything from my Mac. Still showing 306 error
Try that - esp. the step (3). (Aside from step 3 I'm sure you have done this process before.)
- If there is anything lacking in this answer, please " Reply " letting me know, and I will try to improve upon my answer.- If this is the Answer that helps with the issue, then rating my Answer positively would be appreciated.
Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.
Note : Make sure that you are resetting the printing system before adding the printer.
I've done all that and it is still saying 'unable to send data to printer' and showing support code 306.
S H E F I N
No, same thing happening no matter how many times I delete the printer and add it again.
And this is all when I am using the USB cable. I can't get the printer to show at all without it...is this normal?
The printer is showing that it is connected to the wireless network.
After doing that, please go to the link given below, download and install the update. Restart the computer after installing the update.
Then, follow the instructions given below.
I've looked in the library and can't see any Canon files there.