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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36777
Experience:  15 years consulting in the IT industry with Printing engineering
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HP Deskjet 3070A printer, unable to print BLACK, al other colours

Resolved Question:

HP Deskjet 3070A printer, unable to print BLACK, al other colours priont OK.
Submitted: 4 years ago.
Category: Printers
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

If you print a test page, does it then print black?

Thank you
Customer: replied 4 years ago.

Hi Richard


No, I have tried to priont the test page a number of times.


Vic

Expert:  Richard replied 4 years ago.
Thanks Vic, and sorry about the delay.

Is it not printing black at all, or it is very faint?
Customer: replied 4 years ago.

Hi Richard


It is not printing black at all, not even faintly.


When operating as if it were printing, the paper comes out of the printer in jerks as if it were printing but there is no black on the page.


Vic

Expert:  Richard replied 4 years ago.
Thanks Vic, it is the printer head that is the fault Victor.

For these printers, it is going to cost more to have this repaired, then what the printer is worth, as the part is one of the main parts within the printer.

As it is out of warranty, I would recommend you purchase a replacement, as with parts and labor, the price will exceed its worth.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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