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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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i have an epson printer xp205 new . i cannot connect to my

Customer Question

i have an epson printer xp205 new . i cannot connect to my ipad .it says no air printer found
Submitted: 4 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 4 years ago.

Hello David! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have a windows or mac computer? Do you have a wireless / wi-fi modem / router device?

Have you connected the printer to wireless / wi-fi yet?

Please let me know. Thank you

Customer: replied 4 years ago.
Did you recieve my answers
Expert:  Viet - Printer Tech replied 4 years ago.
I'm sorry, I did not. Can you please reply via this web page? Thank you
Customer: replied 4 years ago.
its an ipad
Expert:  Viet - Printer Tech replied 4 years ago.
Yes, you told me that already. Please answer my other questions:

1. Do you also have a windows or mac computer?

2. Do you have a wireless / wi-fi modem / router device?

3. Have you connected the printer to wireless / wi-fi yet?

Please let me know. Thank you
Customer: replied 4 years ago.
i have respond now 5 times do you see answer
Customer: replied 4 years ago.
1 no
2 bt hub
3 yes
Customer: replied 4 years ago.
bt hub shows connection but security on
Expert:  Viet - Printer Tech replied 4 years ago.
I'm sorry, finally, I see your reply. Have you gone to the printer's screen and go through the setup/menu there and connect the printer to Wi-Fi/wireless first? (The security key/password XXXXX XXXXX the bottom of the bt hub.)

Thank you
Customer: replied 4 years ago.
no printer screen on this xp 205
Expert:  Viet - Printer Tech replied 4 years ago.
Sorry about that. Do you have an Ethernet/network cable that you can connect from the printer to the bt hub? Thank you
Customer: replied 4 years ago.
i have ethernet but on the epson its a strange connector so i dont
Expert:  Viet - Printer Tech replied 4 years ago.

The printer also has a USB port; if you do not see an Ethernet port (like on the computer) that fits the ethernet cable, then the printer does not have an Ethernet port.

In this case, can you please borrow a laptop (windows laptop), and get/borrow a USB printer cable (we need it temporarily), then I can connect to that laptop with you and help setting up Wi-Fi/wireless on the printer, then it will print on the iPad.

 

USB printer cable:


Thank you

Customer: replied 4 years ago.
ok i will have to come to you when i can get hold of cable and lap top
Expert:  Viet - Printer Tech replied 4 years ago.

OK, please get back to me via this web page when you have the USB printer cable and the laptop (check your email for message from Viet - JustAnswer.) Bye for now.

 

Edit: Please let me know when you are available to continue. Thank you.