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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 24493
Experience:  Computer networking/repair. 20+ years experience printer repair
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kODAK PRINTER esp 310 I have a paper jam but I cant see any

Customer Question

kODAK PRINTER esp 310 I have a paper jam but I cant see any paper to remove.
I had a double piece of A4 paper to print on. Can you tell me how to unblock it?
Submitted: 3 years ago.
Category: Printers
Expert:  Nathan replied 3 years ago.

p0llinate :

Hello, and welcome. My name is XXXXX XXXXX I’ll be assisting you today.


 


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p0llinate :

Hi there, sorry to hear you're having trouble with the printer,

p0llinate :

were you able to remove the larger portion of the paper, and you think some is still stuck? Or the entire page is inside?

p0llinate :

To start, open up all compartments of the printer (top and back) and use a flashlight to try to see the paper. You may need to grab the "carriage" that holds the printheads/ink cartridges and manually move it to the side to access the paper to grab it.

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