Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Hi there, sorry to hear you're having trouble with the printer,
were you able to remove the larger portion of the paper, and you think some is still stuck? Or the entire page is inside?
To start, open up all compartments of the printer (top and back) and use a flashlight to try to see the paper. You may need to grab the "carriage" that holds the printheads/ink cartridges and manually move it to the side to access the paper to grab it.