Hello Marie! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you mean the icons on the computer's screen (or the printer's screen)? What's the exact model of your Kodak all-in-one printer? Are you still able to print?Do you have windows xp, vista, or 7, or 8, or Mac computer?Please click on the website below and allow the ScreenConnect remote program to run, then we can chat and I will be able to help you directly:http://220.127.116.11:8040/?Session=a2f7da76-ff4b-4649-af6c-c6374f303c34Thank you
It is on computer's screen. Windows 7 Model esp 3.2
If it does not connect/join, please go to that website in Internet Explorer (the big 'e' program icon, not Firefox or Chrome, etc.:Or go to the shorter website below in Internet Explorer:http://tinyurl.com/n3rduhnPut the website in the address bar on the top in Internet Explorer, then press the Enter key:, and allow it to run, and try any other option it gives you as needed.
Edit: It looks like you are away; please let me know when you are available to continue; we guarantee our service. Thank you.