Hello Ben! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Are you still able to make a copy or scan (but not print)?Do you have windows xp, vista, or 7, or 8, or Mac computer?Is it able to print anything else, such as a web page, a picture file (but not a document)?Do you connect the printer to the computer with a USB / printer cable? Or is this printer setup via wireless / network connection?Please let me know. Thank you
I've just tried a scan. The mechanism ran but produced an entirely blank result.
I have Windows 7
It doesn't print a photo
It does work with my wife's iPad
It's connected by bluetooth
The copying works.
I was wrong about the scan. it did work.
& i'll connec to the link
You're welcome. OK, thank you.
Edit: I'm sorry, I'm out of suggestions, but let me open the issue to other computer professionals. Thank you,