Hello Elizabeth! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Please click on the website below for instructions and illustrations for how to replace the ink cartridges in the printer:http://www.canon-europe.com/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MG_series/PIXMA_MG4250.aspx?faqtcmuri=tcm:13-960352&page=1&type=faqDoes that work? And/or do you need anything else? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if you need. Thank you very much.
I have got to the stage on the replacements inks where it states to replace the cover protectively. I cannot find the replacement tape
Where about is the protective packing that I have to remove before installing the new ink in
Do you mean the step #4:4. Prepare a new FINE cartridge. (1) Take a new FINE cartridge out of its package and remove the protective tape (G) gently.Attachments are only available to registered users.Register HereThere is usually a tape that covers the nozzle of the new cartridge:From the image below: - contacts (A) - print head nozzle (B) Attachments are only available to registered users.Register HereIf you do not see that tape, then ignore it, and continue, and insert the new cartridge. Edit: It looks like you are away; please click on the Reply to Expert tab below when you are available, and reply back to me, so we can continue. Thank you very much.
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