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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Canon pixma mg3150 Will not print wireless to iPhone 5

Customer Question

Canon pixma mg3150
Will not print wireless to iPhone 5
Submitted: 3 years ago.
Category: Printers
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. My name is Kamil Anwar and i will do my best to assist you.

May i know if you are trying to print from an iPhone to Pixma MG3150? If yes, then is the printer and the iPhone both connected to the same wireless router?

Thanks
Customer: replied 3 years ago.
Not sure
How can I tell if both on same wifi
Expert:  KamilAnwar1 replied 3 years ago.
Hi Darren,

How many wireless routers do you have ?

Thanks
Customer: replied 3 years ago.
Just the one
Expert:  KamilAnwar1 replied 3 years ago.
How do you currently print from this printer?
Customer: replied 3 years ago.
I have not as just moved to new house
Expert:  KamilAnwar1 replied 3 years ago.
Darren,

The first thing we need to do is connect the printer to the wireless router.

Can you confirm the following:

Which operating system are you currently using?

Do you have the wireless router setup and do you know the wireless network key for this router?

Thanks

Customer: replied 3 years ago.
iOS 7
And router is set
up
Expert:  KamilAnwar1 replied 3 years ago.
We will need a windows or a mac pc to setup the printer first.

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