Hello Roy! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the exact model of your Epson Stylus printer, such as NX420? Is there any error or message? Do you have windows xp, vista, or 7, or 8? Can we do a remote session, so we can chat, and I will be able to help you directly?
Edit: It looks like you are away; please reply back when you are available to continue. Thank you,