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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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brother printer model number MFC-J5910DW FOR MAC OS X 10.8.5

Customer Question

brother printer model number MFC-J5910DW FOR MAC OS X 10.8.5

I COULND'T USE THE SCANNER PLEASE ADVICE.
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
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Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What happens when you try to use the scanner?
Does it print properly?
.
Customer: replied 3 years ago.
I can print properly from my MAC BUT when I try scanning from my printer it says that i have to do something on a setting on my laptop
Expert:  Freddy M. replied 3 years ago.
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What is the exact and entire message it gives you?
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