How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
Engineer John C. is online now

Epson R1900 Paper jam, paper light and ink light flashing.

Customer Question

Epson R1900
Paper jam, paper light and ink light flashing. Small piece of paper caught in rollers unable to get at it. What do I do?
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
Where exactly in the machine is the paper jammed and can you see it?
.
Customer: replied 3 years ago.

Can I send a photo?

Expert:  Freddy M. replied 3 years ago.
.
Yes email it to [email protected] with the subject "For Freddy M" and they will forward it to me.
It can take a little while so if you would to get it to me quicker you can also upload the photo to tinypic.com then give me the share link.
.
Customer: replied 3 years ago.

All sorted, turned it on this morning the printer spat out the piece of paper all working ok.

Expert:  Freddy M. replied 3 years ago.
.
Ok let me know if you need any more help with the machine.
.

Related Printers Questions