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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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Hi, I am looking for a driver for a Toshiba e studio 200. I

Customer Question

Hi, I am looking for a driver for a Toshiba e studio 200. I seem to have deleted my driver from my computer by mistake
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
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Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
What version of windows or mac is on your computer?
When did the driver get deleted?
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Customer: replied 3 years ago.

Hi Freddy


 


We are running Windows XP professional. It was deleted about 6 weeks ago.


 


Sokhy

Expert:  Freddy M. replied 3 years ago.
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Are you using 32 or 64bit windows xp?
If your not sure click on start then right click on my computer and click properties.
If it is 64bit it will say here, if it is 32bit it will only say the windows xp version.
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Customer: replied 3 years ago.


Hi Freddy


 


It only says Windows xp

Expert:  Freddy M. replied 3 years ago.
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Thank you for clarifying that for me, this is the driver for your machine: Click Here
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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Customer: replied 3 years ago.


Hi Freddy


 


I have now left the premises and will be back there on Monday. I will try the driver and get back to you. Thanks.


 


Sokhy

Expert:  Freddy M. replied 3 years ago.
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You're welcome.
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Customer: replied 3 years ago.


Hi Freddy


 


Can you please give me instructions as to what to do with the information. Thanks.


 


Sokhy

Expert:  Freddy M. replied 3 years ago.

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First save the file to your desktop.
Then double click on it to open it.

Move the two folders in the window that opens to the desktop.
Then open the disk1 folder and double click on setup.exe

If you have any questions at all click on reply to expert and let me know.

If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.

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Customer: replied 3 years ago.

Hi Freddy


Still no joy. The printer is still not working. Thanks.


 


Sokhy

Expert:  Freddy M. replied 3 years ago.
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That is the driver you asked for, so if it is still not showing up something is causing that.
The most common reason is the cable connecting it to the computer failing and needing to be replaced.
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Customer: replied 3 years ago.

Hi Freddy


 


I will get a new cable and try again tomorrow

Expert:  Freddy M. replied 3 years ago.
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Ok let me know the results when you can please.
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