Hi,Thank you for using Just Answer my name is Carl and I will help with your question. Please could you let me know the model of your printer
Thank you do you use genuine cartridges or manufactured
sorry phone rang and I left the computer
How old is the printer? Have you ever had problems with poor prints?
When you reinserted the cartridges did the print give you the option to align the printhead
nothing seemed to be happening at your end - the printer now seems to have fixed itself by aligning. I don't know if that was due to you by remote control - in which case I would rate satisfactory, or if it just did it automatically which then leaves me with the lack of a satisfactory reply from you. Vic
I think the printer fixed itself. Would you like a refund as I never helped much.