I have dusted the inside and removed any powder that is found in the front and the back.
I do not know how to get deep inside the printer.
Have you any thing else I could try?
Is this problem some thing that is beyond this web site to solve?
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thanks for your patience,
Thank you for the reply.
If you are able to find someone who may be able to help me, that would be good.
I assume after 7days of no help, I will get a refund on my fee I paid?
Please keep trying.
Thanks for replying.
We will continue to look for a Professional to assist you.
If you decide on a refund, or wish to keep the credit for a future question, then of course we'd honour it.
Thank you for your patience,
The printer is connected by cable , not USB , the multi pin connection.
I am using XP.
Sorry to reply so late, I have been busy .
I am got my leads mixed up, the printer lead is a USB connection. I mixed it up with my scanner lead.
I have used the printer with web pages and Word and PDF files, it seems to be the same.
I have not updated the driver in the last year, as It was working well.
At the moment I feel very nervous about using it.
As I have changed the print interrupter twice, it seems to work for a while, how does the interrupter work, have they failed or has the action of replacing them, reset some thing on the printer to work again, As there seem to be no moving parts in the interrupter?