Printer Repair Questions? Ask IT Technicians for Answers ASAP
No - how do I do that? But I have done a test nozzle print after deep cleaning and that printed perfectly.
Hello Freddy - did all that and the unwanted effect is exactly the same
Have just printed this page and it has printed perfectly. Have been printing un-successfully with Word and I-tunes
I have a Power Mac G4 (double mirror doors)! - running OSX 10.4.11
I'm not totally sure how to uninstall/ reinstall - could you elaborate?
Ok - and then use original disc to re-install?
Ok -will have to try this later and I will get back to you. Many thanks.
Hello - Am I through to Freddy?
Uninstalled printer and completed steps you suggested - no joy! - printing results still the same
I don't know if it's only two programs - just two discovered so far
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thanks for your patience,
Yes please - I still have the problem. I'm hoping that having paid £15 as requested that I might get a solution to my problem. I work long hours so might not respond for a short while if you reply.
Thanks for replying.
We will continue to look for a Professional to assist you.
If you decide on a refund, or wish to keep the credit for a future question, then of course we'd honour it.
Thank you for your patience,
Hello Russell - thank you for your reply - I was working late hence delayed response.
The bands are parallel to the short side of A4 paper.
Text only (any colour) seems to print perfectly.
When printing black and white image faint bands are still present, although image seems to have a slight cast to it - not truly black and
I don't understand your last question re. driver printers?
Hope you can help, many thanks, John.
Thank you for the information.
I will explain further, later on.
You have mentioned that the problem tends to occur when printing from iTunes and when printing from MS Word. Have you observed any other program producing the problem? did you print the black-and-white image that you mentioned had an odd cast on it, with one of those two programs?
Another important point: have you been using Canon OEM original cartridges, or have you been using refills/remanufactured/'compatible' cartridges?
And, how old is the printer, please? measured from its date of purchase.
Hi. The problem seems to be present when printing with all programs - clear text (any colour) prints perfectly but images have these bands. The black and white image was a google image printed with Safari.
When I carried out deep cleaning and did a nozzle check print, this too printed perfectly and also a head alignment print came out perfectly - as you know theses are a series of coloured blocks.
The cartridges are not Canon, but from a reputable supplier and I have used them successfully in the past.
The printer is about 4-5 years old but has had a fairly easy life and has been well cared for.
I'm slightly confused - when you first came on line you said you thought you had a solution to the problem -you haven't mentioned that. I have already done deep cleaning and head alignment right at the start but with no improvement. Surely if the colour print on the nozzle check and head alignment is perfect, then it's unlikely to be the cartridges?