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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My MG 8150 wont print on my iMac. I have updated drivers,

Customer Question

My MG 8150 won't print on my iMac. I have updated drivers, but it does not seem to lieu OS MAERICKS.
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
.
Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
Is the printer connected to the Mac using a usb cable?
.
Customer: replied 3 years ago.

WIFI

Expert:  Freddy M. replied 3 years ago.
.
Ok then you are most likely having a communication issue which would require networking. I will move this to the networking category for you.
.
Expert:  Russell H. replied 3 years ago.
Hi, I'm Russell, I will try to help you with this problem.

Was the printer working, by WiFi, previously to this?

Is it a new printer, or one that has been in use for some time?

Was a different version of MAC OS X than Mavericks on your Apple computer, that you are printing from to the Canon printer, before this? if so, how recently, and what version of MAC OS X ?

Thanks.

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