Printed documents indistinct and bits of text missing. Photos pale and colourless. Genuine Kodak inks used. Suspect print head failure as happened with an earlier Kodak printer I had giving similar symptoms. New print head cured the problem. Model: Hero 7.1 Version: 7.0 Service No: 01R0456 xxxxxxxxx
By removing and replacing cartridges and letting machine go through its cleaning action.