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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36526
Experience:  15 years consulting in the IT industry with Printing engineering
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princter will not print there is an orange on at c

Customer Question

princter will not print there is an orange on at c
Submitted: 3 years ago.
Category: Printers
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me the model of the printer please?

Thank you
Customer: replied 3 years ago.

i think its a mp250

Expert:  Richard replied 3 years ago.
Thank you James

On the printer, hold down your reset button for 10 seconds, then release

Tell me if it then allows you to print please.

Customer: replied 3 years ago.

where is reset button

Expert:  Richard replied 3 years ago.
It is below the Scan button.

It says on it Stop / Reset.

Customer: replied 3 years ago.

will try now by the way it does not say stop/reset

Expert:  Richard replied 3 years ago.
ok, then it must be a different model to the one you told me James, as for that model it will have that button.

Let me know the results please

Customer: replied 3 years ago.

thanks richard

Expert:  Richard replied 3 years ago.
Is it working now James?

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