How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36777
Experience:  15 years consulting in the IT industry with Printing engineering
32989067
Type Your Printers Question Here...
Richard is online now

when I tried to load more paper into my Canon pixma MX435 the

Customer Question

when I tried to load more paper into my Canon pixma MX435 the machine grabbed the lot and is now jammed. Any ideas how I can put this problem right please
Submitted: 3 years ago.
Category: Printers
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

You are going to need to pull out the paper, as it cannot go completely through the printer.

Your not going to break it as it has a reverse latch that will release, but you need to pull the paper out has hard as possible to remove it.

Can you do this, and if you fail, tell me please what stops you from getting the paper out.

Thank you

Related Printers Questions