Hello Bob! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. So the network printer was working fine previously. What's the model of your printer?Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://184.108.40.206:8040/?Session=ddc646d8-58d4-4992-b45c-f7488e11bbbeThank you,
Thank you very much for your excellent help and swift reply.