So what happens next? I notice the £15 has already been deducted from my credit card.
I have only just received this message. How do I find out what spare part might be required?
Alternating green/yellow 11 times then green, then it starts alternating again for 11.
The cradle is now moving back and forth when I open the top but the yellow light is now flashing 5 times while the green light is constant.
still 5 yellow flashes
I have cleaned the printhead but still have 5 yellow flashes
Thanks for your help. This will obviously take me some time to sort out. Luckily I do have another printer to use in the meantime.