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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5753
Experience:  B.Sc. Computer Science with Honors
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My printer wont print. It sends paper through without printing

This answer was rated:

My printer won't print. It sends paper through without printing onto it.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Michelle :

what is the make and model number of the printer.

Customer:

Kodak ESP 3200

Michelle :

The problem is not with the cartridges or the driver software its basically the print head which is either clogged or jam.

Michelle :

its unable to flush ink from the cartriges to the paper

Michelle :

you will have to clean the print head using the following steps

Michelle :

however the problem still exists then you may have to replace the print head

Michelle :

and if the printer is under one year then you can get the print head replaced from kodak printer services or you will be shipped with a new print head

Michelle :

To clean the printhead from the control panel on the printer, press and hold the Copy and Cancel buttons at the same time.

To clean the printhead from the KODAK All-in-One Printer Home Center Software on your computer:



  1. Start the KODAK All-in-One Printer Home Center Software.
    NOTE: If the Help toolbar is not open, click the Help (?) icon in the upper-right corner of the window.

  2. From the Help toolbar, select Maintenance.

  3. Click Printhead Cleaning, and wait for the printer to complete the cleaning.

Michelle and other Printers Specialists are ready to help you