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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5640
Experience:  B.Sc. Computer Science with Honors
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Have bought a Pixma MG3250 and trying to set it up. The instruction

Resolved Question:

Have bought a Pixma MG3250 and trying to set it up. The instruction disc will not load on to my computer (says is a blank disc) Can I connect it to my computer any other way. Have done a search but it cannot find the printer
Submitted: 3 years ago.
Category: Printers
Expert:  Michelle replied 3 years ago.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Michelle :

let me know when you are ready

Customer:

Ready

Michelle :

what is the operating system you have on the computer

Customer:

windows vista

Michelle :

as the page opens scroll down the page and select Accept & download.

Michelle :

once downloaded run it to install the printer driver software for vista

Customer:

OK

Michelle :

I hope I've provided the information you were seeking. If you are happy with my service, effort and the Information you got, then you may provide a rating by clicking on the smiley below and if it has not worked to any reason please click on the reply to expert button and let me know so that i can continue further.

Customer:

It does not seem to have worked, still cannot find printer on system

Michelle :

how is the printer connected to the computer

Michelle :

usb or wireless

Customer:

should be wireless but dont think it has connected

Michelle :

I will remotely connect to your computer and work on solving your issues while you watch.

Customer:

OK

Michelle :

Click the Link above


1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues

Customer:

still trying to join

Michelle :

ok

Michelle :

i am waiting too

Michelle :

not working?

Michelle :

click this link

Michelle :

click on the green button start full version its free.

Michelle :

tell me the 9 digit code and 4 digit password.

Customer:

Ok have downloaded but it wont open

Michelle :

try downloading it again

Customer:

I have to go out now so have not got the time to continue. Will contact later. Thanks for your help

Michelle :

ok