Hello. My name is XXXXX XXXXX I will be assisting you today.
let me know when you are ready
what is the operating system you have on the computer
click here to download the driver page
as the page opens scroll down the page and select Accept & download.
once downloaded run it to install the printer driver software for vista
I hope I've provided the information you were seeking. If you are happy with my service, effort and the Information you got, then you may provide a rating by clicking on the smiley below and if it has not worked to any reason please click on the reply to expert button and let me know so that i can continue further.
It does not seem to have worked, still cannot find printer on system
how is the printer connected to the computer
usb or wireless
should be wireless but dont think it has connected
I will remotely connect to your computer and work on solving your issues while you watch.
Click the Link above
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know any issues
still trying to join
i am waiting too
click this link
click on the green button start full version its free.
tell me the 9 digit code and 4 digit password.
Ok have downloaded but it wont open
try downloading it again
I have to go out now so have not got the time to continue. Will contact later. Thanks for your help