Hello Frederick! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the model of your printer?Is there any error or message when printing?Do you mean when scanning something on the printer, it saves to the computer fine?Do you have windows xp, vista, or 7, or 8, or mac computer?
Edit: It looks like you are away; when you are available, please reply at the box below to continue. Thank you,