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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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epson stylus sx420W will not print pdf documents or any documents

Customer Question

epson stylus sx420W will not print pdf documents or any documents longer than 1 page.
I have to set to print one page at a time.
Intermittent communication problems with computer when asked to scan
Submitted: 3 years ago.
Category: Printers
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

Does it stops after printing one page?

Thanks
Customer: replied 3 years ago.

Yes


 

Expert:  KamilAnwar1 replied 3 years ago.
Carmel

May i connect to your computer remotely to take a look at this issue?

Thanks
Customer: replied 3 years ago.

No


 

Expert:  KamilAnwar1 replied 3 years ago.
It is completely safe, and you will be able to see what i am doing.

The problem you are having needs troubleshooting.

Do you want to continue in the question/answer mode? (it may take a long time to find the issue and fix it) like this.

Let me know you preference.

Thanks

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