How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Printers Question Here...
Freddy M. is online now

I have a message on the printer The ink absorber is almost

Customer Question

I have a message on the printer 'The ink absorber is almost full. Contact the Service Centre. How do I proceed, what do I have to do?
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What model printer is it?
.
Customer: replied 3 years ago.


Canon MP990

Expert:  Freddy M. replied 3 years ago.
.
Please double check now for me and make sure it says almost and does not just say full.
.
Customer: replied 3 years ago.


The message on the printer screen is 'The absorber is almost full'

Expert:  Freddy M. replied 3 years ago.
.
Ok good because if it says just full you would need to replace the absorber.
Hopefully you will not need to now, Switch off the printer

Push and hold the "Resume" button
Push and hold the "Power" button

Hold both buttons for about five seconds
Let go of the "Resume" button

Press the "Resume" button twice
Let go of the "Power" button

When the green LED stops blinking and lights continuously the printer is in service mode.
Press the "Resume" button four times.

Press the "Power" button.
Now restart the printer and see if the error is still there.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.

Related Printers Questions