Did this happen just after a Paper Jam????
No. I never had a paper jam with the printer. It has being ongoing for awhile. I was told by Currys retailers that the faint print may be due to the ink drying up as it is not used regularly.It dosent seem to have the corredt time and date on the print also.
Still printing lightly?
Yes. Better at the start and about half way through it begins to fade. Yellow and blue colour seems to be more prominent on the end of the Test page
Ok, to resolve this issue. You will need to Clean the the Printhead.
Do you know how to remove it from your printer???
You must remove the Cartrige(s),
Then there will be a Grey, White or Black Bar that allows you to remove the Printhead.
I have tried doing it several times just by clicking on the setting for Print head. Otherwise not sure how to remove it. can you explain how I can do it. thank you
Here are cleaning instructions....
Make sure your printer is on.
Lift the printer access door and wait for the carriage to move to the access position.
Remove both ink cartridges and set them aside.
Unlatch the used printhead by lifting the button in the centre of the carriage.
Lift the used printhead out of the carriage .
Now here are the instructions on how to clean the Printhead:
Step 1 - Remove the ink tanks and printer head. Remove the ink tanks from the printer head (tank holder) and seal them in a zip lock or other sealable plastic bag. Set them aside, preferably propped upright.
Next remove the printer head (it snaps out). NOTE: You may want to wear latex gloves to help keep ink off your hands.
Step 2 - Soak the printer head. There are multiple suggestions on ways to clean the printer head and all have some variation on the following:
Alternative Soak Method:Mix a 50/50 solution of warm water and Windex and place in a shallow container, enough to cover the base of the printer head and ink ports. Leave for 2 hours while agitating the unit occasionally. Remove from the mix and lightly scrub the base and internal ink ports with an old soft toothbrush. Do not scrub the gold contacts but don't be concerned if they get wet. Return the unit to the mix for another 2 hours and agitate occasionally. Remove and scrub again as before.
Step 3 - Flush the printer head with water.
Hold the unit under a softly running warm water tap. Place your finger over the tap to create back pressure to allow you to squirt the water into all crevices of the printer head. You should see the gunk build up flow out. Do this until the water runs clear.
Step 4 - Dry the printer head and replace.
Variations on the Above Steps
4- If any of the other cartridges are low, empty, leaking or bulging, replace them with genuine and original ones.5- Then turn off the machine and unplug it for 60 seconds6- Insert the cartridges and check to see if the issue persists.
This is a 90 to 180 minute process.
So I will be back in 90 minutes...
Dont have any of the solutions so i will have to purchase tomorrow. Iwill get back to you when i have done this process. thank you
OK, not an issue Sir or Man....