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carlday1
carlday1, Engineer
Category: Printers
Satisfied Customers: 322
Experience:  Self Employed Hardware Engineer
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Hello, I have a mx2700n printer that is displaying "remove

Customer Question

Hello, I have a mx2700n printer that is displaying "remove paper from the centre tray" but there is no paper in the centre tray. How do I correct this so that ican use the printer?
Submitted: 3 years ago.
Category: Printers
Expert:  carlday1 replied 3 years ago.

carlday1 :

Hi,

Thank you for using Just Answer my name is XXXXX XXXXX I will help with your question.

Did you have any paper jams before this message?

JACUSTOMER-fym4zpzy- : No, the display message said I did but there was no paper jammed anywhere. I am using tray 1 because paper keeps jamming from tray 2. I assume this is because of worn feeding rollers?

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