How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Printers Question Here...
Freddy M. is online now

I have a printer error Code: 0xF1 and I do not know how to

Resolved Question:

I have a printer error Code: 0xF1 and I do not know how to clear it. It also says to remove any objects or documents inside of the ADF. I cant find anything jammed in it. Can someone help please?
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
.
Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
Please give me the entire and exact error message it is giving you.
.
Customer: replied 3 years ago.

Automatic Document Feed (ADF) error. Remove any objects or documents inside of the ADF. Error Code: 0xF1

Expert:  Freddy M. replied 3 years ago.
.
Is that error showing only on the computer or is the pritner showing an error as well?
.
Customer: replied 3 years ago.

Just on the printer


 

Expert:  Freddy M. replied 3 years ago.
.
Can you remove the duplexer and check for a paper jam there for me?

Customer: replied 3 years ago.

I just did. There is nothing jammed in it.

Expert:  Freddy M. replied 3 years ago.
.
Can you check the scanner unit before the adf next please:






Customer: replied 3 years ago.

I have just done both. No jams in either. Still the same.

Expert:  Freddy M. replied 3 years ago.
.
Ok one last place to check is around the ink cartridges, you would want to check there with a flash light as it can be hard to see small pieces.

Customer: replied 3 years ago.

I have just checked there with a flash light. I cant find anything there either. Still the same.

Expert:  Freddy M. replied 3 years ago.
.
If you were to try and change the ink cartridges, even just to reseat the ones already installed do they move over to you properly?
.
Customer: replied 3 years ago.

No it does not move. It is stock.

Expert:  Freddy M. replied 3 years ago.
.
Are you able to reseat the ink cartridges?
How old is the machine?
If it is over a year old did you happen to get an extended warranty with it?
.
Customer: replied 3 years ago.

Over a year and no I did not get an extended warranty.

Expert:  Freddy M. replied 3 years ago.
.
Darn, unfortunately you may need a new part from what we have checked so far. You did not answer my other question, Are you able to reseat the ink cartridges?
.
Customer: replied 3 years ago.

I have reseated all the cartridges. Still the same.

Expert:  Freddy M. replied 3 years ago.
.
Darn, I was afraid of that, when not caused by a improperly seated ink cartridge or a paper jam I am sorry to say 0xF1 indicates that the print head can not move properly. To fix this the print head normally needs to be replaced. On Epson xp machines it is fixed so Epson would need to replace it. On most machines they have a 1 year standard warranty but on some it is 2 years. So I would call 0870(NNN) NNN-NNNNjust in case yours happens to still be under warranty.

A new print head normally costs between $60 and $80. It would take about 30 minutes to an hour for a tech to replace it at their shop rate. Most Shops charge between $65 and $75 per hour. Due to the price some people do decide to replace the machine if it is more than a year old if you decide to go that route I would be happy to help you find a replacement. If this machine is still covered Epson will normally replace it. I sincerely XXXXX XXXXX could have given you better news. If you have any questions or need any help following these steps click on reply to expert and let me know. If not please consider leaving a positive rating for my help it is greatly appreciated. Please note you are rating me only not your Epson or this site.
.
Freddy M. and 2 other Printers Specialists are ready to help you