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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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canon PIXMA MP490 Says ERROR the paper is jammed clear the

Customer Question

canon PIXMA MP490 Say's ERROR the paper is jammed clear the paper and press ok. Which i did but same message still display and the orange light stays n to say error

Submitted: 3 years ago.
Category: Printers
Expert:  Engineer1010 replied 3 years ago.
Hi,
I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.

- How and when did this problem begun. Was there a paper jam or did you replace the ink cartridge.


- When did you buy this printer and since when are you facing this issue. How often do you use printer.

Andy

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