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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 38587
Experience:  15 years consulting in the IT industry with Printing engineering
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My epson stylus photo 2100 just keeps printing thick black

Resolved Question:

My epson stylus photo 2100 just keeps printing thick black lines. Have tried head cleaning and nozzle check, no use
Submitted: 3 years ago.
Category: Printers
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Is it printing them always on the same spot on the paper?
Customer: replied 3 years ago.

If I try printing a ordinary word document the who page comes out in black lines, if it is a colour document it has magenta and cyan at the edges the rest is black

Expert:  Richard replied 3 years ago.
Thanks Jane

It is the print head that is the problem, and has clogged up.

You will need to use a cleaning kit to clean it, which you can obtain here

http://www.printheadhospital.co.uk/epson-print-head-cleaning-kit.html

Once done, the print head is then clean and will print as normal, without giving these markes.

But you will need to do this Jane.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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