Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
There are a few possible causes of this, but it is most likely a bad drum.
That is a simple and relatively inexpensive fix, you just install a new drum unit.
You may order one here: http://www.cartridgesave.co.uk/toner-cartridges/Brother/DCP-7055.html
If that still doesn't help, then replacing the fuser (fixing unit) would be next. This is relatively inexpensive as well, assuming you go with a generic part. If you buy OEM brother parts for both, it wouldn't be worth fixing, you could replace the entire printer for less than the cost of parts, starting with a whole new system and a fresh warranty.
If both of these fail, which is unlikely, then the fault is in the laser/optics, which wouldn't be repairable at a practical cost, that would require replacing the entire system as well, but again this is very unlikely. I would start with the drum replacement.
Thanks. We will try that
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