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Windowspcfix
Windowspcfix, Consultant
Category: Printers
Satisfied Customers: 6598
Experience:  It Consultant
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My hp Photosmart 2575 printer keeps on printing a document

Resolved Question:

My hp Photosmart 2575 printer keeps on printing a document that I printed some days ago and will not print any new item. When I cancel the print it simply resumes printing the old document again and again. Help!!
Submitted: 3 years ago.
Category: Printers
Expert:  Windowspcfix replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

Yes OK

Expert:  Windowspcfix replied 3 years ago.
http://166.78.231.170:8040/?Session=84c562c1-cd0b-4cd7-8bc9-307aeea170e6

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Expert:  Windowspcfix replied 3 years ago.
Let me know any issue connecting as we can try a different way
Expert:  Windowspcfix replied 3 years ago.
Remote Fix cheers James
Windowspcfix and 2 other Printers Specialists are ready to help you

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