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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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I cant connect my Samsung CLP 320 printer

Customer Question

I can't connect my Samsung CLP 320 printer
Submitted: 3 years ago.
Category: Printers
Expert:  Michelle replied 3 years ago.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Michelle :

i am sorry to hear that you didnt get help from Samsung tech support.

Michelle :

let me know when you are ready.

JACUSTOMER-izn1m02p- :

Ready

Michelle :

how is the printer connected to the computer

JACUSTOMER-izn1m02p- :

currently by USB but I want to connect wirelessly

Michelle :

okay

Michelle :

I will remotely connect to your computer and work on solving your issues while you watch.

Michelle :

is that okay.

JACUSTOMER-izn1m02p- :

yes

Michelle :

Click the Link above


1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know if there is any issue

JACUSTOMER-izn1m02p- :

wont let me join

Michelle :

no problem we will try other alternative

Michelle :

click on the link to install and run this

Michelle :

teamviewer

Michelle :

let me know the 9 digit code and the 4 digit password XXXXX connect

JACUSTOMER-izn1m02p- :

There are 6 options which do I click on ?

Michelle :

did you install teamviewer

JACUSTOMER-izn1m02p- :

there are 6 options on the page which option do I choose

Michelle :

what are the options?

JACUSTOMER-izn1m02p- :

Basic Installation

Michelle :

install teamviewer use the recommended settings

JACUSTOMER-izn1m02p- :

Installation to access this computer remotely(unattended)

JACUSTOMER-izn1m02p- :

149 469 654

Michelle :

what is the 4 digit password

JACUSTOMER-izn1m02p- :

sorry closed down screen so can't give you the password

Michelle :

if teamviewer is closed reopen it

JACUSTOMER-izn1m02p- :

i27ai3

JACUSTOMER-izn1m02p- :

are you there

Michelle :

yes i am