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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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epSOn XP 305 not printing help

Customer Question

epson exprewic slowly h printer has not printer at different times not copying photos and no not printing at all just comes out blank sometimes with an orange streak DON' UNDERSTAND

Submitted: 2 years ago.
Category: Printers
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the printer was recently disused for a long time, say several weeks to a month, then you might need to do a multiple-head-cleaning procedure on it to restore it to operating condition again.

Let me know if you would like to try this. And let me know what kind of computer you are printing from, whether it is a Windows PC or an Apple computer running MAC OS X.

Thanks.
Customer: replied 2 years ago.

 


Hello Russell


 


 


 


The printer is only 2 years old 10/12/1012 purchase date


and I use it quite a lot .sometime 3/4edays are not in use


I am printing from an Acer 6 years old/windows


Diana

Customer: replied 2 years ago.

Hi Russell


 


did you get my reply to your e-mail


 


Diana

Expert:  Russell H. replied 2 years ago.
Check the ink levels in the cartridges in the printer, using the software for your printer provided by Epson.

Let me know what you find.

Also, what paper stock are you using, to try to print upon?

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    Engineer John C.

    Computer Science Engineer

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    CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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