have tried that, now numbers flashing 0 3 and E, which have been doing all the duration of the problem. orange light under box with electric sign, too. not rinting an dstill tellig me I have paper jam.
Nothing. I moved the rack sideways, moving easily. reloaded the cartridge and turned it on. no printing and EO3 flashing! when I lift the lid, the rack would normally move to the centre, it is not doing that atall
No change. perhaps I could gently vacuum the paper area? A staple MAY have got in. otherwise it still says paper jam and thanks for v clear help.
I still get paper jam message and have done all you said, you are very good, and helpful> new machine now?!!
Thanks. you have been helpful, and will investigate Epsom, Amanda