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Ask Ansh P. Your Own Question
Ansh P.
Ansh P., Engineer
Category: Printers
Satisfied Customers: 8148
Experience:  Professional Systems Engineer with over a decade of experience in the field of technology.
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Can I connect my printer wirelessly to my BT Home hub

Resolved Question:

Can I connect my printer wirelessly to my BT Home hub
Submitted: 3 years ago.
Category: Printers
Expert:  Ansh P. replied 3 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

Do you have the printer cable?

Customer:

Yes I have already tried that

Ansh P. :

Can I help you remotely?

Customer:

No I just need to know do I need to buy another wireless router because it won't connect with my Bt home hub

Ansh P. :

One question, have you tried to setup the printer via HP Software installation and it failed?

Customer:

Yes I tried that and it worked off the usb cable but I can't connect wirelessly

Ansh P. :

In that case, router needs to be changed. What is the encryption type in the router?

Customer:

sorry don't know

Ansh P. :

I think you may try by changing router's encryption type to WPA

Ansh P. :

If that too fails, get a new router

Ansh P. :

Any questions?

Customer:

Authentication type WPA-PSK what ever that means

Ansh P. :

Ok, that means you should get a new router. It should not give any issues with this auth type.

Customer:

so are you saying that I need a another router for my printer

Ansh P. :

Ya

Ansh P. :

Any further questions or ready to finish?

Customer:

No thanks finish

Ansh P. :

You can rate me below using the smileys

Ansh P. :

If you are not able to, please let me know

Ansh P. and 2 other Printers Specialists are ready to help you