with a clean tissue
don't know how old it is - it worked brilliantly since you helped me install it.But unfortunately I had to change the ink today ...I am confused though about this 'just answer' system;
I think I've been guided to someone else apparently - although I tried to follow your name on top and asked a new question I don't want to muck anyone about with their time ...
over a year, and yes, it has been working greatthe cartridges are canon, the exact same as I had before
it might have been an add then ...
this is super bad news ...I just paid £32 for new cartridges and £15 for your advise and will have to get a new printer ....not a happy thursday!I just tried to reinsert the old cartridges and ditto with another computer ... the same sign seems to pop up.
could I ask you though - I have an old HP Photosmart D5360 that should work, only my computer does not read it ...when I go to preference and choose it, it reads it and says in use - but when I try to print, it says off line ...Have you got any advise how I could get that to work?many thanks againSteffi