Hello Malcolm! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is there any error or message?
Have you tried to test printing different things, like a website, a document, a picture, etc.?Do you connect the printer to the computer with a cable (USB printer cable)?Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?Please reply at the box below. Thank you,