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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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my kodak printer espc310 refuses to print from laptop. it will

Customer Question

my kodak printer espc310 refuses to print from laptop. it will photocopy though.
Submitted: 3 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 3 years ago.

Hello Malcolm! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message?

 

Have you tried to test printing different things, like a website, a document, a picture, etc.?

Do you connect the printer to the computer with a cable (USB printer cable)?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Please reply at the box below. Thank you,