Yes my printer is a Canon prixma MG 5250.
How do i check whether the printer is sitting correctly in the cradle?
Just went and checked the printer lifted up and then replaced in cradle. Message went away for two seconds then came back. Everything seems to look and is sitting normally with printer.
Has my expert gone to sleep?
When you say move the print head are you meaning the end of the print bar that slides across the printer....sorry but i am not very good with machinary so want to make sure it is the right part of the printer that I am
dealing with the right part.
P.s I am at work at the moment so will try this out when I get home and let you know what happens.
Thank you Freddie.
Thank you very much Freddie i will try this when I get in later and contact you to let you know whether it worked. Thank you very much for your quick response.
Iv'e just finished doing what you suggested I do yesterday. It was a long tedious process but i did exactly what you recommended I do. plugged printer back in and error message still coming up.
Just finished deep head cleaning error still appearing.
About 3-4 years old
Thank you for all your help think I will replace printer as it is quite old and will cost me nearly the same as getting a new part for it. Thank you again for all your help.
Will not reply again will go to rating you.