Hello Adrian! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?Was it working previously or is this a new printer or new computer?Are you still able to make a copy on the printer (not print on the computer)?Edit: It looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,
operating system windows 7
copy function working
I don't have systems for online conversations only e-mail
no I just don't use social media applications. are you able to proceed without web cam/skype etc?