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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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Hi ,I just bought a PIXMAMG2400 to install on my MAC and I

Customer Question

Hi ,I just bought a PIXMAMG2400 to install on my MAC and I can't open the installation CD-ROM.
What should I do ?
Thank you.
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What version of Mac are you using?
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Customer: replied 3 years ago.

it's a large desktop mac

Expert:  Freddy M. replied 3 years ago.
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I need the version of the operating system, click on the apple menu and then about this Mac. It should have a version number there like 10.8 for example.
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Customer: replied 3 years ago.

ok, version 10.8.5

Expert:  Freddy M. replied 3 years ago.
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Thank you, the disc may have an older version of the installation software.
You can use this download to install instead: Click Here It has everything the disc has on it.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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