is the cradle the thing holding the cartridges? If so it is not visible when the printer is turned off
ok Moved it, turned back on.
Cgadle moved to the right then "lowered", then disappeared.
Message to "close" the top, so closed and got same error message
Manual clean has not worked and am at
"do manual deep clean" stage, but have run out of time.
Will do this tomorrow and let you know how it goes - presumably I can get back to you?
Am glad to say that when I turned the printer on today, it was working, so did not need to do a manual deep clean!
Thanks for your help.