I have done all 3 usual - test page; aligned the printer; cleaned the heads.
Also I bought some Pristine Fluid and let it soak the ink heads over night but still no good. Everything else works OK, I have always used Manufacturers cartridges not "remaufactured"
Yes - I just followed the instructions
In fact my son undertook all the cleaning & I am a bit surprised to hear that this would have involved removing the head. He is away until the week-end so could I just ask if it is a straightforward thing to do for someone(me !) to do. I have always been good with my hands but am not very conversant with computers/printers