it is Windows 7 OS.
Yes it is genuine HP software as I have tried loading from the CD that I got with the purchase and then removed and downloaded from the website the same software. However, when I did a scan with one of these driver fix systems it said my driver was out of date?
I have removed the driver scanner software - do you want me to restart the PC?
The printer is wireless with no USB, hasn't printed wireless ever but can print a test page via touching the printer settings themselves so nothing wrong with the product. In fact on the printer control panel it can see my wirless network and on my printer options via my PC it is there as well.
Any further advice?
Not sure if you are off line now but will try again tomorrow.
can we conclude this request today when you are back online please.